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Assembling Your Circle: Building Your Network For Success

Part 1: Choosing the Right Marketing Agency for your Digital Lead Management

If you’re looking to grow your business and take your internal marketing to the next level with some external strategies, choosing the right lead management company is key! A good lead management partner knows your business goals, understands what works and creates effective growth. It’s not just about getting more leads, it’s about getting the right leads that actually turn into clients.

When choosing a lead management company, make sure to interview at least 3-4 marketing agencies to ensure you find the right company for the right price. It’s essential to ask the right questions to ensure they’re a good fit for your business. Here are some key questions to ask before signing a contract:

1. What is your experience with my specific business type?

Look for firms with a proven track record in your specific industry to ensure they understand the nuances and challenges of the aesthetics field and specific experience with the services (and devices) that you offer.

2. What strategies do you use to generate leads?

Understand their methods, whether it’s digital marketing, SEO, content marketing, or social media. A successful strategy often involves a mix of these elements, tailored to your practice.

3. Can you provide case studies or references from similar clients?

Ask for examples of their work with businesses like yours to assess their success and expertise in driving qualified leads.

4. Who owns my content and website?

Ensure you retain ownership of your content and website. Avoid duplicate content, which can hurt SEO rankings. You should have access to make changes, even if you don’t plan to.

5. How do you define and measure a “qualified lead”?

Confirm they have a clear definition of a high-quality lead that aligns with your business goals. The focus should be on lead generation that leads to actual conversions, not just website visitors.

6. What is your approach to lead nurturing and follow-up?

Inquire about their follow-up strategy. Effective nurturing should include multiple communication channels, such as email, SMS, or phone calls, to convert leads into clients.

7. How will you integrate with our existing marketing efforts?

Ensure they can seamlessly work with your current strategies without creating conflicts or redundancy.

8. What kind of reporting and analytics do you provide?

Understand the metrics they track and how they report on performance. Google Analytics is a standard tool that allows for collaborative tracking of results.

9. What is your pricing structure and what’s included?

Get a breakdown of the costs, including any extra fees for additional services or adjustments.

10. How do you handle data privacy and compliance?

Make sure they adhere to data privacy regulations, especially those related to healthcare and aesthetics, to protect sensitive client information.

11. What is the expected timeline for seeing results?

Set clear expectations about how long it will take to see leads and conversions and what factors might influence this timeline.

12. What kind of communication and support can we expect?

Clarify how often you’ll receive updates and who will be your main point of contact to ensure a smooth working relationship.


These questions will help you decide if a lead management company is the right fit for your business. They also give you insight into their experience and approach. Most importantly, you’ll see if they are going to be able to deliver the results you need.

Looking for a little extra help? Set up a complimentary 30 minute call with one of our expert aesthetic consultants! Lindsey@aesthetic-circle.com